![]() If you received the wrong item you can request a refund or a reshipment. If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment. Therefore, if you’d like a refund you can request one no matter the reason. Once the packaging and shipping process has started, it can no longer be cancelled. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. REFUNDS & RETURNS POLICY Order cancellationĪll orders can be cancelled until they are shipped. If you have any other questions, please contact us and we will do our best to help you out. Will my items be sent in one package?įor logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. My tracking says “no information available at the moment”.įor some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If you haven’t received tracking info within 5 days, please contact us. Yes, you will receive an email once your order ships that contains your tracking information. *This doesn’t include our 2-5 day processing time. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. We are not responsible for any custom fees once the items have shipped. If you happen to be located in one of those countries we will contact you. However, there are some locations we are unable to ship to. We provide free shipping to over 200 countries around the world. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our Singapore warehouse are shipped through DHL. ![]() We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world. Nothing means more to us than bringing our customers great value and service. Take off and ensure the aircraft is flying at least 4.5 ft (1.We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. of 16 minutes**, Spark is quick and fun, making drone photography exciting and simple. The remoteand Obstacle Avoidance inside a light, portable body. ) The Mavic Pro is an ultra-portable aircraft thanks to its revolutionary folding design. (This user manual is taking Mavic Pro's figure for example. Low-voltage protection: When the quadcopter battery is running low, power supply The Eachine E85 Quadcopter Drone is a small, foldable, radio-controlled 2.4 GHz remote control Glass lens FPV (First Person View) camera that can 4 x Spare Blades (2 sets of 2) 1 x Small Screwdriver 1 x User Manual a 60% noise reduction. Please read the operation manual carefully before playing (1) Power control, push up/down on the left button to fly the drone up/down. From here you can download for free the detailed PDF instruction manual for the Eachine E58 Instruction Manual. Similar to Ben G ( comment from 15 Feb) – I can connect to the Wifi Eachine E58 user manual download page. ![]() Solution: E58 is a solderless quadcopter which works on a simple plug and play system.
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